Nawó Privacy Policy

Thank you for using Nawó, a mobile application designed to digitize Nigeria's money-spraying culture by allowing users to celebrate, spray, and receive money securely at events, clubs, and parties.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use Nawó.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you create an account or perform KYC verification, we may collect:

• Full name
• Phone number
• Email address
• Date of birth
• BVN or government-issued ID (for verification)
• Profile photo (optional)

b. Financial Information

When you deposit, spray, or withdraw funds:

• Bank account or virtual account details
• Transaction history and balance
• Payment method information

c. Usage & Device Information

We may automatically collect:

• Device model, operating system, and version
• IP address and location (for fraud prevention)
• App activity (e.g., features used, time spent, spray interactions)

2. How We Use Your Information

We use your information to:

• Create and manage your Nawó account
• Process transactions (deposits, sprays, withdrawals)
• Verify your identity (KYC)
• Prevent fraud and ensure security
• Improve user experience and app performance
• Provide customer support
• Send updates, notifications, or promotional content (only if you opt in)

3. How We Share Information

We do not sell your data. However, we may share information with:

• Financial partners or payment processors (to complete transactions)
• Identity verification providers (for KYC purposes)
• Law enforcement if required by law or to prevent fraud
• Analytics and service providers helping us improve app performance

All partners are required to handle your information securely and comply with data protection laws.

4. Data Security

We use bank-grade encryption, secure servers, and access controls to protect your information. However, no digital platform is 100% secure. You are responsible for safeguarding your login credentials and reporting suspicious activity immediately.

5. Data Retention

We retain your data as long as your account is active or as required by law and financial regulations. When you delete your account, we may retain limited data for compliance or dispute resolution.

6. Your Rights

You have the right to:

• Access, update, or delete your information
• Withdraw consent for promotional communications
• Request details about how your data is used

To exercise your rights, contact us at [email protected].

7. Children's Privacy

Nawó is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you believe a child has used Nawó, please contact us for immediate removal.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we'll post the updated version here and notify you through the app or email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: [email protected]
• Website: www.nawoapp.com
• Address: Lagos, Nigeria